CliftonRecruiter
the smart solution for Clifton jobs

Branch Sales & Service Representative (MLO)

Company: PNC Financial Services Group
Location: Clifton
Posted on: May 14, 2018

Job Description:

Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Branch Sales and Service Representative, you will engage in proactive sales and customer service activities including teller transactions and developing referral opportunities. This position, within PNC's Retail Branch Banking Network, is based in Clifton, NJ, at the Clifton Branch.Job Profile

  • Delivers a unique customer experience aimed to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
  • Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
  • Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
  • Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Core Competencies
    Manages Risk - Basic Experience
    • Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. Customer Focus - Basic Experience
      • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. Job Specific Competencies
        Tech Savvy - Working Experience
        • Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. Prospecting. - Basic Experience
          • Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Problem Solving - Working Experience
            • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. Effective Communications - Working Experience
              • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities - Working Experience
                • Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management - Basic Experience
                  • Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Retail Lending - Basic Experience
                    • Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. Understanding Customer Needs - Basic Experience
                      • Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Selling. - Working Experience
                        • Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Banking Products - Basic Experience
                          • Knowledge of and ability to provide products and services available through the retail banking branch. Certifications/Licenses
                            Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.Required Education and Experience
                            Roles at this level typically do not require a university / college degree, however may require related experience or product knowledge to accomplish primary duties. Typically EEO StatementPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law

                            Keywords: PNC Financial Services Group, Clifton, Branch Sales & Service Representative (MLO), Sales, Clifton, New Jersey

                            Click here to apply!

                            Didn't find what you're looking for? Search again!


                            I'm looking for
                            in category
                            within


Other Sales Jobs


Sponsorship Sales Manager
Description: Job DescriptionQuesnay is looking to incorporate a Sponsorship Sales Manager, based in Jersey City, NJ as part of our growing team responsible for our innovation services enterprise sales. We are looking (more...)
Company: Quesnay Inc.
Location: Jersey City
Posted on: 05/21/2018

Sales Representative - SaaS
Description: Job DescriptionSales Representative - SaaSOur client is searching for a successful, energetic and goal-oriented Inside Sales Representative to join our growing team. This is a great opportunity for a (more...)
Company: Kane Partners LLC
Location: King Of Prussia
Posted on: 05/21/2018

Enterprise Sales Representative
Description: Puppet Enterprise is a data center automation and configuration management framework which provides data center managers with a platform that allows for consistent, transparent, and flexible systems management. (more...)
Company: Puppet
Location: Trenton
Posted on: 05/21/2018


B2B Sales Representative
Description: Job DescriptionWe are seeking a B2B Sales Representative to join our team You will resolve customer questions and offer solutions to drive company revenue.Advanced Business Communications is a Manufactures (more...)
Company: Advanced Business Communications
Location: New York
Posted on: 05/21/2018

Insurance Sales Agent - Unlimited Income Potential
Description: Insurance Sales Agent - Unlimited Income Potential Combined Insurance, founded in 1922, is currently seeking a Sales Agent. For over 90 years, Combined Insurance has been providing exceptional insurance (more...)
Company: Combined Insurance
Location: Newark
Posted on: 05/21/2018

Professional Customer Service Rep's Needed!
Description: Nationally known company is seeking motivated team players
Company: Caruso Enterprises
Location: Newark
Posted on: 05/21/2018

Inside Sales Professional Jobs - Roseland
Description: Overview: br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: West Orange
Posted on: 05/21/2018

Customer Service Rep/ Telecommute
Description: The nation 039 s premier healthcare programs company is seeking leaders Customer service skills preferred
Company: Ameriplan
Location: Newark
Posted on: 05/23/2018

Toys R Us and Babies R Us Sales Associate (Temporary)
Description: Come work at a place where innovation and teamwork come together to support the most exciting missions in the world Job Description Do you like having fun and playing with toys Do you enjoy seeing a (more...)
Company: Toys'R'Us, Inc.
Location: Yonkers
Posted on: 05/21/2018

Part Time Sales
Description: Ready to tackle a fun and rewarding
Company: Sales@JobDiagnosis
Location: Hempstead
Posted on: 05/21/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Clifton RSS job feeds