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Process Innovation Analyst

Company: Samsung Electronics America
Location: Ridgefield Park
Posted on: May 11, 2022

Job Description:

Position Summary

Making the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

Join the Samsung Family and be part of our 'Best-In-Class' Talent.

Role and Responsibilities

What is Process Innovation?

From eCommerce to Mobile Devices & Home Appliances, Process Innovation (PI) delivers results to all divisions within Samsung Electronics America. As a strategic project management organization, PI leads business units in analyzing, developing, and implementing innovative solutions and systems. Broad reach and influence within the company makes PI an ideal organization for understanding the consumer electronics and telecom industry from the inside out. The atmosphere within the team is high speed, high intensity, and high expectation.

Who is the ideal candidate for a Analyst in Process Innovation?

You are a strategic project manager who is passionate about using data driven methods for solving complex problems. Interaction with subject matter experts and senior management to understand situations and develop solutions consistent with our business strategies is a critical component for success. Additionally, the ideal candidate consistently searches for ways to enhance leadership's vision by designing tools and systems to assist in the decision making process. You strive for excellence in all aspects, setting the bar as a role model for the rest of the company.

Position Summary

Lead process innovation through project management and execution to achieve strategic goals and operational excellence. Through extensive interaction with senior management and subject matter experts, identify root causes to problems and use data driven approaches to develop and implement new business processes and solutions. PI's role encompasses all projects from top management based on the company needs and should go above and beyond assigned responsibility to achieve success.

Key Responsibilities

  • Support company-wide system implementation and business process improvement projects through evaluation of current work processes and execution of improvement strategies
  • Evaluate business needs and initiate quantitative and qualitative analysis to support project proposal or evaluation results
  • Facilitate business requirement gathering and manage comprehensive project documentation
  • Develop processes to efficiently manage, monitor, and track project deliverables, budget, and expenses
  • Lead project teams to define and manage project scope and provide timely updates to all stakeholders
  • Manage relationships and expectations of both internal and external stakeholders
  • Lead project team meetings to communicate project status including budget and expense
    Skills and Qualifications


    • Bachelor's degree (BA or BS) in Engineering, Finance, Business, Information Systems, or related field preferred
    • 3-5 years of experience in a related process improvement, project management, or analytical position
      Necessary Attributes & Skills

      • You enjoy working in fast-paced environment and leading multiple projects at once
      • You are comfortable navigating ambiguity and have the ability to exercise sound judgement and decision making abilities
      • You have project and program management skills with several years of experience initiating activities, setting priorities, managing multiple priorities and delivering on-time results
      • You enjoy learning new business processes quickly and efficiently as well as championing project requirements on behalf of business owners
      • You are a strategic thinker and problem solver with the ability to transform goals into actionable plans that you will drive end-to-end
      • You work independently as well as in a team environment to achieve team goals and complete assignments within established deadlines
      • You have the ability to quickly learn and understand new topics, businesses, and processes through research and interviews with subject matter experts
      • You have experience leading cross-functional subject matter experts to meet deliverables and milestones
      • You have the ability to cultivate strong collaborative working relationships and contacts within a work group, across other company functions and with external organizations
      • You have proven ability to influence others and drive meaningful change results
      • You have excellent written and verbal communication skills, especially pertaining to sales, operations, logistics, system, and financial functions
      • You enjoy public speaking and can effectively communicate project objectives and outcomes to all levels
      • You aspire to be a team leader, with the ability to train and mentor junior employees
      • You have experience working with or implementing best-in-class systems and processes

        • Willing to travel up to 15% of your time, including to regional SEA offices and HQ (Korea)

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          Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

          COVID-19 Vaccine Mandate

          In order to comply with the federal vaccine mandate, Samsung Electronics America requires all employees to be fully vaccinated against COVID-19, unless a medical or religious exemption, or an exemption required under state/local law, is approved. Offers of employment are contingent upon proof that a candidate is fully vaccinated or qualifies for an exemption. More details on how to apply for an exemption are provided after the application process is complete.

          Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

          Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-###-####) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

Keywords: Samsung Electronics America, Clifton , Process Innovation Analyst, Professions , Ridgefield Park, New Jersey

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