Citizens Banker
Company: Citizens
Location: Bogota
Posted on: May 23, 2023
Job Description:
DescriptionStarting Salary: $20 / hour and upCitizens Bankers
devote their time getting to know their customers and building
lasting relationships by providing trusted advice. Using your
strong communication and problem-solving skills along with your
broad range of financial knowledge you will anticipate your
customers wishes and address almost every need. Your laser focus on
delivering an outstanding experience means every customer leaves
happy, not just today, tomorrow and for years to come.Are you
outgoing? Do you get satisfaction out of helping others and
offering sound advice? If youre a people person who enjoys building
positive relationships with customers, then this is the job for
you!Citizens Bankers are the face of the branch. Youll get to know
customers personal financial goals and recommend tailored solutions
to meet their needs like planning for the future, buying a home or
opening a new credit card. Not only that, but youll also introduce
customers to new, more efficient ways of banking online, through
our award-winning mobile app and ATMS. Everyone in the branch
environment thrives when you work together to meet individual and
team goals. You can also take advantage of training, coaching and
career planning to grow your career into branch management or
another exciting role at Citizens.What you'll do
- Be the face of Citizens, presenting a professional, friendly
and helpful appearance with every interaction
- Work closely with new and existing customers to understand
their financial needs and deepen relationships
- Provide recommendations and assist customers with a wide array
of financial solutions to satisfy their spending, saving, borrowing
and investing needs
- Help customers bank more efficiently using web, mobile and ATM
banking
- Acquire new customers through outbound phone checkups and
in-store prospecting
- Collaborate with your partners in Wealth, Mortgage and Business
Banking to help customers with more complex financial needs
- Contact customers to schedule time to discuss their personal
financial goals
- Provide financial education and services to customers to help
them fit banking into their everyday lives
- Follow all financial policies and procedures, state and local
laws and regulationsWhat you'll get
- Meaningful work & relationships Youll help customers with
important financial decisions that impact their lives like building
a business, buying a house, paying for school or helping them
realize their long-term financial goals. Colleagues and leadership
listen to your ideas and feedback.
- Commitment to community Youll thrive in a diverse, friendly and
encouraging workplace that lets you give back to the community
through volunteering and donating to causes that are important to
you
- Recognition & reward Youll see your hard work rewarded with
financial incentives, promotions, growth and new opportunities
- Training & development Youll grow your career through training,
coaching, career planning and development that will enable you to
branch off in any direction your talents and interests take
you
- Exceptional benefits Youll have access to medical and dental
insurance, a 401K with corporate match, tuition assistance and
discounts on student loan refinancing. Youll also get a discount on
thousands of gyms, studios and fitness centers.Minimum
Qualifications
- High School degree or GED required
- 2 years of sales and customer service experience
- Strong listening and customer service skills
- Ability to effectively ask questions and identify needs to
improve the customer relationship
- Proven success with building relationships through in person
and phone interactions
- Demonstrated skills in using digital technology to support the
delivery of business goals
- Aptitude to problem solve and provide solutions to customer
issues
- Recognized ability to strengthen relationships with teammates,
business partners and specialists through collaboration
- Self-motivated, confident and ability to multitask
effectively
- Ability to work branch hours, which can include weekends and
evenings
- If selected, candidates must meet and follow all requirements
set forth in the SAFE Act, including, but not limited to successful
completion of the required background checks and acquiring a Unique
Identifier from the Nationwide Mortgage Licensing System
(NMLS).Preferred skills/experience:
- Demonstrated stable work history
- 2+ years sales experience achieving or exceeding individual
goals
- 1 year cash handling experience preferredHours and Work
Schedule
- Hours per Week: 40
- Work Schedule: Varies with branch needs and may include
weekends and evenings Some job boards have started using
jobseeker-reported data to estimate salary ranges for roles. If you
apply and qualify for this role, a recruiter will discuss accurate
pay guidance.Equal Employment OpportunityAt Citizens we value
diversity, equity and inclusion, and treat everyone with respect
and professionalism. Employment decisions are based solely on
experience, performance, and ability. Citizens, its parent,
subsidiaries, and related companies (Citizens) provide equal
employment and advancement opportunities to all colleagues and
applicants for employment without regard to age, ancestry, color,
citizenship, physical or mental disability, perceived disability or
history or record of a disability, ethnicity, gender, gender
identity or expression (including transgender individuals who are
transitioning, have transitioned, or are perceived to be
transitioning to the gender with which they identify), genetic
information, genetic characteristic, marital or domestic partner
status, victim of domestic violence, family status/parenthood,
medical condition, military or veteran status, national origin,
pregnancy/childbirth/lactation, colleagues or a dependents
reproductive health decision making, race, religion, sex, sexual
orientation, or any other category protected by federal, state
and/or local laws.Equal Employment and Opportunity EmployerCitizens
is a brand name of Citizens Bank, N.A. and each of its respective
affiliates.Why Work for UsAt Citizens, you'll find a
customer-centric culture built around helping our customers and
giving back to our local communities. When you join our team, you
are part of a supportive and collaborative workforce, with access
to training and tools to accelerate your potential and maximize
your career growth
Keywords: Citizens, Clifton , Citizens Banker, Other , Bogota, New Jersey
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