Company: ABM Industries
Posted on: January 25, 2023
OverviewPosition Summary DetailsResponsible for giving
direction, motivation, and guidance to a team of cleaners.Essential
- Conducts quality improvement inspections within assigned areas
- Ensures quality and satisfaction levels are meeting and/or
- Assures the highest quality of customer satisfaction
- Assists with Training and Development
- Provides guidance in safety, cleaning processes, procedures,
and chemical usage to cleaning crew.
- Counsels crew members in regards to tardiness, absenteeism,
work performance etc, using proper documentation procedures.
- Leads and participates in a team to ensure the successful
completion of assigned tasks
- Responsible for the running and leadership of the shift in the
absence of the Supervisor
- When the Supervisor is present, the lead worker may be
responsible for directing smaller work groups
- Assists the Supervisor and Shift Manager in the direction and
supervision of field employees
- While disciplinary authority is not given to this position, it
is expected that the Lead will report performance issues to the
- Establishes and maintains effective communication and working
relationships with passengers, co-workers, shift coordinators,
supervisors, managers, etc.
- Complies with all safety, security, compliance, and quality
standards and procedures established by the Company, Clients, and
- Provides leadership and direction to team members
- Provides open communication between field employees and
- Provides positive coaching to team members
- Assists with the training of housekeeping staff and schedules
- Assists with making daily and weekly work schedules
- Oversees and performs cleaning operations in assigned
- Takes care of keys and access cards for the property
- Reports damaged, broken and out of work features/items
- Makes sure premises are secured at all times
- Oversees and performs additional service requests (tag job) in
- Works with Area Manager to schedule jobs with Property Manager
and cleaning crew to complete the work.
- Coordinates scheduling of cleaning crew.
- Oversees quality of jobs and confirms completion with Area
- Provides training to all new hires assigned to the
- Attends and participates in all meeting and training sessions
involving assigned property and crew.
- Completes time sheets, validates time sheet accuracy and
delivers time sheets to office.
- Checks supplies, equipment, and chemicals weekly.
- Completes order forms completely and accurately.
- Coordinates equipment usage and inventories.
- Performs all tasks and duties required of your team
- Miscellaneous duties as assignedQualifications
- Must be 18 years of age or older.Preferred Qualifications:
- Customer Service Experience
- 1 yr of similar work experienceREQNUMBER: 36422All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Keywords: ABM Industries, Clifton , Shift Lead, Other , Teterboro, New Jersey
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