Communications Associate
Company: SWM Analytics
Location: Teterboro
Posted on: January 19, 2023
Job Description:
Communications Associate***ENTRY LEVEL / FULL TIME / IMMEDIATE
HIRE***Communications Associate Responsibilities:
- Manage in-store customer communications -
- Greeting customers and addressing customer questions, requests,
and issues.
- Consult on customer success -
- Advise customers on leveraging the product/service based on
their unique needs.
- Maintain working product knowledge -
- Act as a product expert to ensure customer information is
accurate, up-to-date, and strategic.
- Track interactions in CRM -
- Record customer interactions in the internal system for
cross-functional awareness and relationship
development.Communications Associate Employment Requirements:
- Bachelor's degree preferred
- 1-2 years of proven experience in supporting client
success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective
solutions and a positive attitude
- Passion for delighting customers with above-and-beyond
service
- Excellent time-management and prioritization skillsIf you feel
that you may be a good fit, please submit an application while the
vacancy is still available! - -Good luck and thank you for your
time.
Keywords: SWM Analytics, Clifton , Communications Associate, Other , Teterboro, New Jersey
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