Entry Level Customer Engagement Representative

Company: Vivacity INC
Location: Maywood
Posted on: May 10, 2022

Job Description:

As a Customer Service Representative at Vivacity Inc your primary focus is to build relationships with customers to ensure loyalty and expand customer base. - You are critical to ensuring our customers' experience is an exceptional one. - - Your responsibilities will include, but are not limited to: - Providing excellent customer service. - Providing customers with product knowledge. - Provide fast and accurate solutions personalized to each customer. - - Our Customer Service Representatives know what our customers want and deliver it. - We hear and sense customer needs and keep our fellow team members informed. - We take pride in every aspect of our work and perform it with energy and enthusiasm. - We are strong team players with a commitment to continuous learning. - We provide quality service and products to our customers. - - Skills: - Critical thinking skills to assess and resolve customer needs quickly and consistently Active listening skills and effective communication strategies How to recognize and defuse difficult customer behavior A thorough understanding of the core processes and best practices used in support and service Job Requirements:REQUIREMENTS: Bachelor's degree preferred - Proven track record of success in work, school, clubs, or extracurricular activities Ability to communicate with multiple groups; peers, company personnel, and potential customers - Strong attention to detail and follow up skills - - Excellent organization and multitasking skills -

Keywords: Vivacity INC, Clifton , Entry Level Customer Engagement Representative, Other , Maywood, New Jersey