Entry Level Customer Engagement Representative
Company: Vivacity INC
Location: Maywood
Posted on: May 10, 2022
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Job Description:
As a Customer Service Representative at Vivacity Inc your
primary focus is to build relationships with customers to ensure
loyalty and expand customer base. - You are critical to ensuring
our customers' experience is an exceptional one. - - Your
responsibilities will include, but are not limited to: - Providing
excellent customer service. - Providing customers with product
knowledge. - Provide fast and accurate solutions personalized to
each customer. - - Our Customer Service Representatives know what
our customers want and deliver it. - We hear and sense customer
needs and keep our fellow team members informed. - We take pride in
every aspect of our work and perform it with energy and enthusiasm.
- We are strong team players with a commitment to continuous
learning. - We provide quality service and products to our
customers. - - Skills: - Critical thinking skills to assess and
resolve customer needs quickly and consistently Active listening
skills and effective communication strategies How to recognize and
defuse difficult customer behavior A thorough understanding of the
core processes and best practices used in support and service Job
Requirements:REQUIREMENTS: Bachelor's degree preferred - Proven
track record of success in work, school, clubs, or extracurricular
activities Ability to communicate with multiple groups; peers,
company personnel, and potential customers - Strong attention to
detail and follow up skills - - Excellent organization and
multitasking skills -
Keywords: Vivacity INC, Clifton , Entry Level Customer Engagement Representative, Other , Maywood, New Jersey
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