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Customer Service Representative (Bilingual)

Company: Bold Business
Location: Bogota
Posted on: November 16, 2021

Job Description:

Customer Service Representative (Bilingual) Bogot-- / Bold Business - Front Office / Part-Time Apply for this job We are looking for Customer Service Representatives to manage inbound/outbound calls and assist customers. Candidates must be able to speak English and Spanish fluently. Pay rate $13/hr. 25-30 hrs./week Multiple shifts available between 8am EST and 11pm EST Monday through Sunday Job Responsibilities * Manage inbound and outbound calls in a timely manner * Follow communication "scripts" when handling different topics * Identify customers' needs, clarify information, research issues and provide solutions * Schedule appointments if necessary * Navigate computer programs and/or databases * Data entry * Maintain electronic files * May be required to perform additional duties and tasks as required by the Company Job Qualifications * Excellent English skills, both written and verbal * Spanish speaking skills are required * Excellent customer service skills * Good PC skills * Strong multitasking and time management skills * Great attention to detail * Able to support the WFH set up * Minimum download speed of 10 Mbps, minimum upload speed of 5 Mbps * Minimum of an i5 processor, 8 gig RAM * A designated work area About Us Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world's leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less. If you like to move fast and have a bias for action, you'll fit right into our fast-paced, results-based environment. We're a 100% remote/virtual team environment where you can work from wherever you are. Apply for this job

Keywords: Bold Business, Clifton , Customer Service Representative (Bilingual), Other , Bogota, New Jersey

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