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Caregiver Support Specialist

Company: Center for Court Innovation
Location: Clifton
Posted on: June 3, 2021

Job Description:

The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities.

The Staten Island Justice Center (SIJC) offers an array of programming for both youth and adults in Staten Island, focusing on engaging those with current or past justice involvement. SIJC operates a range of youth programs for youth who are justice-involved or at-risk of justice involvement. SIJC operates two mentorship programs—the Advocacy, Intervene and Mentor (AIM) Program and Next STEPS. SIJC also operates two diversion programs—Project READY, an alternative to detention program, and Youth Impact, a peer-led restorative justice and leadership development program; and a work readiness program—Works Plus.

SIJC is seeking a Caregiver Support Specialist who will provide support and guidance to the caregivers of SIJC’s youth participants. Reporting to the Mentorship and Youth Development Program Manager and Director of Community Programs, the Caregiver Support Specialist will facilitate support programming, including intakes, assessments, support groups, on-going case management, family team meetings, and restorative practices. The Caregiver Support Specialist will work individually and with a team to assist youth participants and their support network in navigating the system stressors and family dynamics.

Responsibilities include but are not limited to:

  • Engage in one-on-one relationships with caregivers, including, but not limited to, scheduling and facilitating individual meetings in caregiver’s homes and in the community and scheduling and participating in family events and outings;
  • Facilitate and coordinate caregiver support programming which may take place on nights or weekends, including, but not limited to workshops, family team meetings, restorative circles, community benefit projects, and group outings;
  • Assist in case planning for youth participants and caregivers, including scheduling and participating in meetings related to participants and caregivers’ well-being; including, but not limited to family team meetings, school meetings, meetings with external service providers, court appearances, and probation meetings;
  • Act as an agency point person for caregiver’s support system—such as family members, neighborhood supports, and school staff—and provide case management services and support to families, as needed;
  • Participate in regular meetings with external stakeholders such as Department of Probation staff, Corporation Council, defense attorneys, and judges;
  • Provide referrals related to health, school, employment, housing, and food security, as needed;
  • Provide 24/7 crisis management services as part of a rotating on-call schedule;
  • Utilize online databases to track participant activities and outcomes;
  • Act as a community liaison for the Staten Island Justice Center by developing and maintaining thriving relationships with community partners and attending community meetings and events which may take place in evenings and on weekends;
  • Provide coverage and support for other SIJC youth programming, as needed;
  • Participate in staff meetings and staff development activities at SIJC, as required;
  • Perform other duties as necessary to support the Staten Island Justice Center and department activities;
  • Additional relevant tasks, as needed.

Qualifications:   A minimum of a High School Diploma is required. The ideal candidate will have at least 2 years of experience working with youth and families from marginalized communities and/or have personal experience with a child’s involvement in the justice process or child welfare system. Strong knowledge of community resources in the North Shore of Staten Island is preferred. A knowledge of trauma-informed care and strengths-based approach is a plus. For this role, the candidate must be able to seek direction and advice when necessary and make independent decisions when possible. Good judgement, excellent communication, and organizational and multi-tasking abilities are a must for this role. The ideal candidate will have a strong ability to balance participation in a collaborative work environment with independent work.  Candidate must not have any pending criminal cases or prior convictions for sexual assault, child abuse, or domestic violence. Computer literacy and knowledge of the juvenile justice system preferred.  Candidates must have the ability to work with people from diverse backgrounds and be able to provide crisis management as needed. Car and driver’s license a plus. The ideal candidate will be comfortable with technology and video platforms such as Zoom.

Position Type:  Full-time, 11am-7pm (must be able to work a flexible schedule including evenings, holidays and weekends as well as participate in a rotating 24/7 on-call schedule). 

Compensation:  Salary range starts at $45,000 and is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid sick time, TransitChek, Flexible Spending Account plans for health and dependent care, a 403(b) retirement plan and a 401(k) retirement plan with a generous employer match.

Location:  Staten Island, New York (office located near ferry). 


Keywords: Center for Court Innovation, Clifton , Caregiver Support Specialist, Other , Clifton, New Jersey

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