Multi-Unit Team Leader
Company: H&R Block
Location: Clifton
Posted on: August 6, 2022
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Job Description:
452298BRTitle:Multi-Unit Team LeaderWhat you\ll do... :Joining
us as a Multi-Unit Team Leader , you\ll provide leadership over
three H Block tax offices. Using your people management experience
and passion for helping people, you\ll provide leadership to the
customer-centric teams in the offices you manage to accelerate
their seasonal tax business.You\ll serve as the front-line manager
responsible for leadership and development of associates,
delivering an outstanding client experience, and achieving all
office related growth objectives for three tax offices. Prior tax
preparation experience is not required.You\ll begin working a
flexible part-time schedule in the fall as you ramp up for the busy
tax season, then transition to a full-time schedule from January
through April. After working a successful tax season, you may find
that you want to apply to return for subsequent seasons, or even
apply for advancement opportunities.Day to day, you\ll...+ Manage
office staffing, operations, and logistics for three offices with
support from two Associate Team Leaders+ Partner with the District
General Manager (DGM) to create and implement office-level growth
plans and client growth targets, which includes developing local
partnerships and managing office community involvement+ Assist the
DGM in recruiting and interviewing candidates for tax office
associate positions+ Build an engaging team environment, across all
offices, by training and coaching associates while holding them
accountable to execute on Standard Operating Procedures (SOP) and
recognizing outstanding associate contributions+ Conduct timely
performance reviews and partner with Associate Relations Center to
resolve associate issues and address performance concerns+ Lead
daily team meetings and communicate essential information to tax
office associates+ Create associate work schedules across all
offices and ensure accurate timekeeping, as well as labor
management, for staff in all offices+ Travel between the three
offices as required+ May prepare tax returns, as needed Job ID:
452298BR City: Clifton State: New Jersey About H Block... : H
Block\s purpose is simple: To provide help and inspire confidence
in our clients and communities everywhere. We\ve been true to that
purpose since brothers Henry and Richard Bloch founded our company
in 1955. Since then, we\ve grown to have approximately 12,000
offices throughout the United States and around the world.We are a
people company first and a tax company second. People who join H
Block say it feels like being part of something bigger. A place
with an amazing and storied history, but with a strong and urgent
focus on the future. Maybe it\s how determined, forward thinking
and innovative we are, or how accessible our leadership is. We
believe it\s all those things, and much more.H Block is committed
to diversity and inclusion and is proud to be an equal opportunity
employer. We consider qualified applicants regardless of race,
color, religion, creed, gender, national origin, age, disability,
veteran status, marital status, sex, gender expression or identity,
sexual orientation, citizenship, or any other legally protected
class. All qualified applicants are welcomed and encouraged to
apply. It would be even better if you also had... :+ Multi-unit
people management experience in the retail, restaurant, banking, or
other related industry; management of people within military
service positions can also be a good fit Perks of the job... Being
here has its benefits. Our benefit offerings can help you plan for
the health, well-being and financial wellness needs for you and
your family.?At Block, seasonal associate benefits include:+
Medical coverage+ Retirement savings plans+ Tax prep benefit+
Potential for incentive pay+ Other perks like flexible options that
meet your life, collaborative teams and much more!Qualifying
associates can enroll themselves and/or their eligible dependents
in medical and prescription drug coverage; can participate in the H
Block Retirement Savings Plan (401(k) Plan), the Employee
Assistance Program, (virtual) fitness center programs, and the
associate discount program; are automatically enrolled in Business
Travel Accident Insurance; and receive Associate Tax Prep benefit.
*Based on annual revenues for sales of tax preparation products and
services. What you\ll bring to the team... :+ People management
experience, with the demonstrated ability to grow and develop
associates+ Demonstrated aptitude for growth plan execution and
ability to lead towards growth culture+ Strong decision-making and
judgment skills and the ability to function well in a fast-paced
environment with minimal supervision+ Strong interpersonal and
communication skills, and a customer-centric mindset that seeks to
understand and exceed client needs+ Computer proficient with the
ability to use MS Office+ Bachelor\s degree in a related field, or
high school diploma with the equivalent combination of experience+
Successful completion of the H Block Tax Knowledge Assessment or
Income Tax Course (if preparing tax returns) Posting Title:
Multi-Unit Team Leader
Keywords: H&R Block, Clifton , Multi-Unit Team Leader, Hospitality & Tourism , Clifton, New Jersey
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