Account Manager

Company: Jimmys Gourmet Bakery
Location: Clifton
Posted on: September 11, 2023

Job Description:

Summary:Account manager responsibilities include developing long-term relationships with a portfolio of clients. Account Managers interact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.Essential Functions & Responsibilities Primary point of contact and build long-term relationships with customers, distributors, and brokers.Communicate with customers through email, phone, online presentations, screen-share and in person meeting. Serve as a trusted advisor with key accounts. Ensure the timely and successful delivery of our solutions based on customer needs and objectives. Maintain communication on the progress of monthly/quarterly initiatives. Forecast and track key account metrics. Maintain customer satisfaction by developing new and different customer requests with new opportunities that will add value to the customer s experience. Responsible for delivering exceptional client service on a day-to-day basis. Monitor and analyze customer's usage of our product Responsible to onboard and integrate new clients. Coordinate communication between customers and internal teams: Purchasing, Research & Development, New Product Development, Finance and Manufacturing Responsible for product pricing analysisSkills and Specifications 1 to 2 years
experience preferred. Proven account management or other relevant experience Experience in delivering client-focused solutions based on customer needs Proven ability to multitask projects at a time while paying strict attention to detail. Excellent listening, negotiation, and presentation skills Excellent verbal and written communications skills Self-motivated and able to thrive in a results-driven environment Ability to prioritize among competing tasks Critical thinking and problem-solving skills Excellent time and project management skills. Adhere to deadlines. Knowledge and ability to do basic math. Computer proficiency with Microsoft Office applications, i.e., Excel, PowerPoint, Word, and OutlookWork Environment Professional office environment: Involves 75% sitting and working at a computer/video display terminal and 25% moving around office and warehouse. Products manufactured in this facility may contain peanuts and tree nuts.Physical Requirements Must be able to communicate effectively face-to-face and on the phone. Independent body mobility to access standard office equipment with shelves and drawers of varying heights. Body motor skills sufficient to move from one office location to varying areas of the warehouse environment. Regularly required to stand, walk/move, and use hands to handle tools or objects; reach with hands or arms. May be required to climb, balance, bend, stoop, kneel or crouch when necessary for job activity. Excellent sensory integration, i.e., ability to take in information through the senses of touch, move, smell, taste, vision and hear. Vision requirements include close vision, distant vision, peripheral vision, depth perception and ability to distinguish color variances. Hearing must be sufficient to communicate effectively with others. Occasional lifting of objects up to 25 lbs. Manual dexterity to use computer and handle tools/equipment required for job.Job Type: Full-timeSalary: $45,000.00 - $50,000.00 per yearBenefits:Dental insuranceDisability insuranceHealth insuranceHealth savings accountLife insuranceMileage reimbursementPaid time offVision insuranceExperience level:1 year2 yearsSchedule:Monday to FridayAbility to commute/relocate:Clifton, NJ 07014: Reliably commute or planning to relocate before starting work (Required)Education:High school or equivalent (Preferred)Experience:Forecasting: 1 year (Preferred)Account management: 1 year (Required)Customer relationship management: 1 year (Required)Food industry experience; 2 years(required)

Keywords: Jimmys Gourmet Bakery, Clifton , Account Manager, Executive , Clifton, New Jersey