Senior Business Analyst / Project Manager

Company: Citi
Location: Maywood
Posted on: August 5, 2022

Job Description:

The Business Analysis Senior Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. This role is for a talented Project Manager/Business Analyst professional in Technology with a balance of technical and business acumen to collaborate with business and guide development to conceptualize, design and deliver innovative, game-changing technology solutions for the Cross Products Technology (CPT) within Citi's Institutional Clients Group (ICG) organization. The individual will interact with various technology, product and business teams across Citi.Responsibilities: Requirements & Business Prioritization

• Provide direction and technical leadership on complex, high-impact projects and in all phases of the development and implementation process, ensuring essential procedures are followed
• Provide evaluative judgment based on analysis of information in complicated and unique situations and contribute to formulation of standards and strategies for own area and other functional areas
• Resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas
• Work as a team to achieve objectives and negotiate with internal and external parties
• Partner with the business and partner systems to understand strategies and identify underlying business needs, and with development, to propose and design technology solutions, transform them into clear business and design requirements, and collaborate with development to realize successful implementation
• Business process design, improvement, primary and secondary research gathering and mapping customer journeys
• Produce detailed use cases in Jira to guide the design and development of applications
• Detail the technicalities of a project and create documentation and diagrams to represent this; Collaborate with technical and solution architects to define solutions
• Negotiate and establish priorities with business and development managers
• Engage and interact with internal & external clients during feedback sessions
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams as well as work as a key individual contributor who indirectly works with a large team.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Execution, Monitoring & Communications
  • Track all deliverables between partner systems & development teams and ensure timelines & milestones are met in all project phases - the ability to work across multiple functional areas is essential
  • Ensure Project & JIRA artefacts are current; Manage active sprint(s) and backlog to ensure JIRA status is up to date
  • Usability and testing - User case definition to understand the user journeys and adding detail to this.
  • Communicate continually with business and IT project managers as to status of deliverables and potential risks to successful completion of all projects
  • Communicate with stakeholders statuses of deliverables and flag potential risks and delays to projects
  • Key point of contact for Development & Testing team on a daily basis to ensure they have what they needQualifications:
    • 6-10 years of relevant experience
    • Knowledge of REST APIs and technical integrations is key
    • Hands on knowledge of APIs, API Management and related technology architecture / coding experience is a plus
    • Experience of delivering products using agile development methodology techniques, working directly with developers/technical teams is a must
    • Demonstrated evidence of analyzing and documenting complex business processes and system flows
    • Demonstrated leadership skills
    • Consistently demonstrate clear and concise written and verbal communication
    • Proven interpersonal skills with ability to partner and influence across organizational lines
    • Proven ability of using complex analytical, interpretive and problem-solving techniques
    • Proficiency in Atlassian Suite such as JIRA, Confluence
    • Proficiency in Microsoft Applications: Word, PowerPoint, Excel, Access, Visio, ProjectEducation:
      • Bachelor's degree/University degree or equivalent experience
      • Master's degree preferredCompetencies
        • Aptitude to tackle and resolve complex, often ill-defined issues, and translate requirements into functional specs
        • Agility to simultaneously work well independently and within a team environment across the globe with other stakeholders
        • Good organizational and multi-tasking skills with tremendous attention to detail
        • Excellent presentation, interpersonal and communication skills, oral and written, with the ability to tailor messages to a diverse audience, with clarity, impact, purpose and authority
        • Self-motivated and Independent thinker
        • Astute analytical skills ------------------------------------------------- Job Family Group: Technology ------------------------------------------------- Job Family:Business Analysis / Client Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .View the " EEO is the Law " poster. View the EEO is the Law Supplement .View the EEO Policy Statement .View the Pay Transparency Posting ----------------------------- Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Clifton , Senior Business Analyst / Project Manager, Executive , Maywood, New Jersey