Senior Business Analyst / Project Manager
Company: Citi
Location: Maywood
Posted on: August 5, 2022
Job Description:
The Business Analysis Senior Manager is a senior
management-level position responsible for liaising between business
users and technologists to exchange information in a concise,
logical and understandable way in coordination with the Technology
team. This role is for a talented Project Manager/Business Analyst
professional in Technology with a balance of technical and business
acumen to collaborate with business and guide development to
conceptualize, design and deliver innovative, game-changing
technology solutions for the Cross Products Technology (CPT) within
Citi's Institutional Clients Group (ICG) organization. The
individual will interact with various technology, product and
business teams across Citi.Responsibilities: Requirements &
Business Prioritization
- Provide direction and technical leadership on complex,
high-impact projects and in all phases of the development and
implementation process, ensuring essential procedures are
followed
- Provide evaluative judgment based on analysis of information in
complicated and unique situations and contribute to formulation of
standards and strategies for own area and other functional
areas
- Resolve issues that have impact beyond own area and apply
in-depth understanding of concepts and procedures within own area
and basic knowledge of other areas
- Work as a team to achieve objectives and negotiate with
internal and external parties
- Partner with the business and partner systems to understand
strategies and identify underlying business needs, and with
development, to propose and design technology solutions, transform
them into clear business and design requirements, and collaborate
with development to realize successful implementation
- Business process design, improvement, primary and secondary
research gathering and mapping customer journeys
- Produce detailed use cases in Jira to guide the design and
development of applications
- Detail the technicalities of a project and create documentation
and diagrams to represent this; Collaborate with technical and
solution architects to define solutions
- Negotiate and establish priorities with business and
development managers
- Engage and interact with internal & external clients during
feedback sessions
- Has the ability to operate with a limited level of direct
supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team
members.
- Ability to manage teams as well as work as a key individual
contributor who indirectly works with a large team.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency, as well as
effectively supervise the activity of others and create
accountability with those who fail to maintain these standards.
Execution, Monitoring & Communications
- Track all deliverables between partner systems & development
teams and ensure timelines & milestones are met in all project
phases - the ability to work across multiple functional areas is
essential
- Ensure Project & JIRA artefacts are current; Manage active
sprint(s) and backlog to ensure JIRA status is up to date
- Usability and testing - User case definition to understand the
user journeys and adding detail to this.
- Communicate continually with business and IT project managers
as to status of deliverables and potential risks to successful
completion of all projects
- Communicate with stakeholders statuses of deliverables and flag
potential risks and delays to projects
- Key point of contact for Development & Testing team on a daily
basis to ensure they have what they needQualifications:
- 6-10 years of relevant experience
- Knowledge of REST APIs and technical integrations is key
- Hands on knowledge of APIs, API Management and related
technology architecture / coding experience is a plus
- Experience of delivering products using agile development
methodology techniques, working directly with developers/technical
teams is a must
- Demonstrated evidence of analyzing and documenting complex
business processes and system flows
- Demonstrated leadership skills
- Consistently demonstrate clear and concise written and verbal
communication
- Proven interpersonal skills with ability to partner and
influence across organizational lines
- Proven ability of using complex analytical, interpretive and
problem-solving techniques
- Proficiency in Atlassian Suite such as JIRA, Confluence
- Proficiency in Microsoft Applications: Word, PowerPoint, Excel,
Access, Visio, ProjectEducation:
- Bachelor's degree/University degree or equivalent
experience
- Master's degree preferredCompetencies
- Aptitude to tackle and resolve complex, often ill-defined
issues, and translate requirements into functional specs
- Agility to simultaneously work well independently and within a
team environment across the globe with other stakeholders
- Good organizational and multi-tasking skills with tremendous
attention to detail
- Excellent presentation, interpersonal and communication skills,
oral and written, with the ability to tailor messages to a diverse
audience, with clarity, impact, purpose and authority
- Self-motivated and Independent thinker
- Astute analytical skills
------------------------------------------------- Job Family Group:
Technology ------------------------------------------------- Job
Family:Business Analysis / Client Services
------------------------------------------------------ Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action
employer.Qualified applicants will receive consideration without
regard to their race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran.Citigroup Inc. and its subsidiaries ("Citi")
invite all qualified interested applicants to apply for career
opportunities. If you are a person with a disability and need a
reasonable accommodation to use our search tools and/or apply for a
career opportunity review Accessibility at Citi .View the " EEO is
the Law " poster. View the EEO is the Law Supplement .View the EEO
Policy Statement .View the Pay Transparency Posting
----------------------------- Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Clifton , Senior Business Analyst / Project Manager, Executive , Maywood, New Jersey
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