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Senior Quality Manager

Company: HYTORC
Location: South Hackensack
Posted on: January 11, 2022

Job Description:

Sr. Quality Manager is responsible for planning, developing, and directing quality policies, programs, and initiatives. Directs process and product testing to ensure materials, parts, and products comply with established company quality standards and government regulations. Core Responsibility are to establish and centralize a proper quality organization structure which entails reviewing and offering innovative improvements with regards to our current staffing, organization structure, quality/testing processes, and equipment. This individual will work closely and direct our current QC, QA, Calibration, and Testing managers. This individual will report directly to our COO and have a position to sit in and contribute in our monthly product development meetings. The QD will work closely with engineering on product requirements and create testing requirement for all current and future products.

- Incoming Product Testing
o Test incoming products for defects.
o Collaborate with engineering and implement process with QC/Receiving to eliminate defective items getting through our system. Offer innovative improvements in processes, equipment, and resources for more efficiency and product coverage.
- Quality Control
o Examine any product issues from the field by conducting a Root Cause Analysis
o Manages product complaints, adverse events and any market action requirements from a quality assurance point of view.
o Review spare part usage to track any trends we may see based on the amount of parts we are providing our global service centers.
o Implement Batch Inspection Process and maintain batch records.
o Strong Communication and collaboration with the engineering in regards to product requirement and testing procedures
o Collaborate closely with procurement to manage vendor quality relations. Review, modify if needed, and maintain a Vendor scorecard/audits. Set standard for semi or annual onsite audits.
- Quality Compliance
o Adhere to HYTORC quality standard that all products and services meet compliance standards and assist with obtaining and maintaining certifications for all corporate offices and ASC around the globe.
o Ensure quality guidelines and recommendation are being adhere to by all departments eliminating shortcuts that can lead to bad practices and limited accountability.
o Review current and institute new Standard Operating Procedures (SOP)
o Work closely with our calibration team to ensure calibration process are being properly met while trying to continue to maintain and grow the department from an operation efficiency and production perspective.
- Test Engineering
o Establish a Verification & Validation Product Integrity Testing Department independent from engineering management.
o Collaborate with engineering on creating testing methods and practices that simulate however our customers will be using our products.
o Qualify New Products and Reaction Solutions
o Oversee Testing Activities that are in development, eliminate issues before production begins.
- Other
o Work with COO on establishing an annual departmental budget and maintain that budget.
o Hires, manages and trains staff. Plans and assigns duties to meet departmental and organizational objectives. Provides guidance and direction to staff; including appropriate training and mentoring for junior staff and development of senior staff to provide appropriate and adequate backup for primary QA functions.
o Sit on business development counsel and help determine customer requirements with PMAT, sales, and engineering.
o Lead the effort to tracking and communicating quality improvement initiatives throughout the organization and promoting a working culture in the organization that is quality based. Communicates Quality System performance to Senior Management on a bi-weekly basis and leads efforts to remediate compliance performance as required.

Keywords: HYTORC, Clifton , Senior Quality Manager, Executive , South Hackensack, New Jersey

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