SEO Manager

Company: Samsung Electronics America
Location: Ridgefield Park
Posted on: November 12, 2021

Job Description:

Position SummaryMaking the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.The candidate should possess comprehensive knowledge of the Search Engine Optimization (SEO) industry, including research, recommendations, technical guidance, reporting, and the landscape of tools available. In the role, the candidate will own the SEO discipline for the Customer Care organization.SEO is important to the performance of any consumer website, but it is especially critical to Customer Care. The primary method any customer uses to seek support is to google for an answer, and it's the job of the Care SEO team to ensure Samsung is there above all others. As the organization prioritizes self-service, the SEO and website teams will be the main drivers of success.Role and ResponsibilitiesSpecific responsibilities include:Manages SEO for the Customer Care division, meaning any webpage the Care division manages is considered in scope. This includes , but also other websites, like the Care channel on . The goal is to meet Samsung support customers where they are and align with their preferred media (e.g. articles vs. videos vs. live support)Collaborates with Content Planning and Production teams to ensure Content recommendations are consistently applied and measured for effectivenessCollaborates with various owners of non-Content webpages to ensure strategic direction is aligned and incorporated into SEO guidance. Every department has different objectives, but what most share in common is a representation of their business on a Samsung web property, so it is critical to balance all these needs with SEO supportCollaborates as needed with other SEO managers, either in Samsung Electronics America or globally. It is critical to consider all Samsung's web properties as a whole, not just those belonging to Care. In any situation, it's possible for Samsung to be competing with itself (either regionally or globally)Manages technical aspects of SEO (sitemaps, robots files, canonicals, etc.), assisted by Director as neededSkills and QualificationsBackground & Competencies Required:6-10 years of work experience, 2-4 of which is in SEOMust be proficient in MS Office (Excel, Word, PowerPoint) and project management suites like JIRA or TeamworkUnderstanding and mastery of analytics platforms and data analysis. Example platforms/tools include, among others:Raw data analysis (i.e. working with CSV files and assembling multiple data sets together)Adobe AnalyticsYouTube StudioSEO tools such as Google Search Console, Conductor Searchlight, BrightEdge Data Cube, and othersStrong communication and writing skillsStrong time management and organizational skillsAbility to work in a fast-paced environmentCollege or technical college degree or equivalent experienceRole can be 100% remote (commute to Ridgefield Park, NJ or NYC when needed) Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@ for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.by Jobble

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