Resident Services Coordinator
Company: Building and Land Technology
Location: Stamford
Posted on: January 13, 2026
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Job Description:
BLT is seeking an experienced and dynamic Resident Services
Coordinator to join our luxury Harbor Point community located in
Stamford, CT. The Resident Services Coordinator provides superior
customer service, possesses detailed knowledge of company policy
and procedures, and performs essential functions as they relate to
the maintenance and accessibility of the building. Duties &
Responsibilities of the Resident Services Coordinator Engages in
community activities and effectively represents the community and
BLT’s local interests by fostering productive community
relationships with our residents Promptly answers phone calls,
requests, and concerns, while responding to all resident inquiries
in a professional and timely manner Assists residents with move-in
and move-out procedures Processes work orders for the maintenance
department and follows up with residents to ensure satisfaction
with the work completed Prepares incident reports pertaining
specifically to resident issues, in compliance with company
policies, procedures, and standards Develops, produces, and
coordinates resident communications including but not limited to
newsletters, surveys, and lease violation notices Ensures community
and company policies are followed Reviews resident feedback with
upper management team and ensures appropriate corrective action is
taken promptly Facilitates professional and friendly atmosphere
that exceeds resident expectations Requirements of the Position of
Resident Services Coordinator Must demonstrate commitment to
deliver outstanding customer service 1 year experience in property
management, or coordinating preferred Consistent weekend
availability required Must be highly visible, approachable and
possess a passion for excellence Self-motivated, trustworthy, and
works with limited supervision Ability to set priorities, handle
multiple tasks, and meet deadlines Strong interpersonal and
communication skills Proficient in Microsoft Office High school
diploma or GED, College education preferred Benefits Provided to
the Position of Resident Services Coordinator : Compensation
package includes: Competitive Pay with Potential for Bonus Medical
Insurance Dental Insurance Vision Plan 401k Plan Life Insurance
Paid Vacation Paid Sick Leave Paid Holidays Tuition Reimbursement
20% Housing Discount at BLT Properties BLT is an equal opportunity
employer Note for Any current BLT Employees: We encourage employees
to remain in their current role for a minimum of 6 months before
applying for a new position within the company. Before applying,
employees are advised to discuss their application and career goals
with their manager. PM21 Powered by JazzHR
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Keywords: Building and Land Technology, Clifton , Resident Services Coordinator, Customer Service & Call Center , Stamford, New Jersey
