Registered Nurse Office Supervisor - GI
Company: Summit Health Inc
Location: Clifton
Posted on: May 21, 2023
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Job Description:
Career Opportunities at Summit Health and CityMD
Summit Health and CityMD form a physician-driven, patient-centric
network, committed to simplifying the complexities of health care
and bringing a more connected kind of care. Our unique network was
created by the 2019 merger between Summit Medical Group, one of the
nation's premier independent multispecialty medical groups, and
CityMD, the leading urgent care provider in the New York
metropolitan area. Together, Summit Health and CityMD deliver a
more intuitive, comprehensive, and responsive care experience for
every patient, regardless of the stage of life or health condition,
through high-quality primary, specialty, and urgent care.
We are continually growing to meet the needs of our patients and
deliver exceptional care to an even greater population. Summit
Health now has more than 2,800 providers across more than 80
specialty areas, 13,000 employees, and over 370 locations in New
York, New Jersey, Connecticut, Pennsylvania, and Central Oregon.
CityMD has over 150 locations across the tri-state. We share a
vision of improving the way health care needs are addressed by
offering timely, high-quality, comprehensive care with an
exceptional patient experience. Together, we provide the best
possible care to every patient in every neighborhood.
Join our team!
Summit Health and CityMD are dedicated to hiring and retaining the
right talent who will contribute to our ongoing expansion and
success. We work to set clear goals and expectations, while
regularly managing performance and cultivating personal and team
capabilities within a positive, collaborative environment that
recognizes and rewards success. We strive to make each team
member's experience at our company inspiring. Explore our open
positions and apply to become a part of the Summit Health and
CityMD family.
Job Description
Position Summary:
The Office Supervisor, under the supervision of the Clinical
Coordinator is responsible for planning, organizing, and
coordinating daily operations to ensure quality patient care and be
the liaison between the Physician and staff.
Essential Job functions:
Provides leadership and support in day to day operations within the
clinical setting along with the Pod Liaison, Clinical Coordinator/
Director. Serves as a role model and consultant for staff.
Demonstrates the ability to make decisions, problem solve,
delegate, and assure high quality and efficiency of staff.
Demonstrates flexibility with various work schedules. In
collaboration with the Clinical Coordinator/Director, ensures
policies and procedures are properly communicated and adhered to.
Ensures staff members are competent in emergency protocol and
procedures. Completes and populates Physician and staff monthly
schedules. Maintains the automated schedule. Manage staff PTO
requests. Identifies staffing needs in advance, assists in
utilizing resources effectively. Monitor and control overtime use.
Manage weekly staff swipe reports. Coordinates and assists with
training, monitoring, and evaluation of staff. Plans and assists in
the hiring and orientation of new office staff. In collaboration
with Clinical Coordinator/Director, evaluates clinical staff
according to SMG policy and provides ongoing feedback. Conducts an
annual performance evaluation including obtaining physician input
on each staff member of the department. In collaboration with
Clinical Coordinator/Clinical Practice Manager, evaluates clinical
staff according to SMG policy and provides ongoing feedback.
Conducts an annual performance evaluation including obtaining
physician input on each staff member of the department. Works with
QI/Practice Transformation and Director to implement and create
action plans for SMG clinical quality improvement process at the
POD level. Monitor all Quality dashboards. In collaboration with
Practice Transformation Department, advances the department's
technology including the use of the information technology and the
implementation and appropriate use of the Electronic Medical
Record, Practice Management System, Departmental /Ancillary
systems. Works with the physician POD Liaison(s) to ensure
efficient office operations. Makes adjustments in workflow as
necessary to ensure overall smooth functioning of the department
and compliance of SMG policies. Communicates with physicians and
POD Liaison on regular basis to ensure seamless flow of
communications. In collaboration with Nurse Educator, maintains and
expands staff competencies, as well as implementing ongoing
internal education programs and encouraging participation in
outside continuing education. Increases operational efficiency in
PODs through cross training of personnel. Supports any/all Career
Ladder opportunities to bring staff to their highest potential. In
collaboration with Pod liaison and Clinical Coordinator/Clinical
Practice Manager implements customer service action plans. Resource
for department to manage patient issues and concerns; reports back
to Providers and Clinical Coordinator/Clinical Practice Manager.
Holds monthly POD staff meetings; communicates pertinent SMG
initiatives and information to staff. Attends Clinical Practice
Manager's meetings.
General Job functions:
Total Rewards at Summit Health CityMD
Our team members are essential to our mission to reshape healthcare
through the power of connection. Summit Health highly values the
critical role that health and wellness play in the lives of our
team members and their families. We strive to provide a valuable
suite of benefits, wellness programs, compensation, time off, and
resources to support the wellbeing and personal needs of team
members and their families at various stages of life and in their
professional career. Collectively, we call these "Total
Rewards".
Here at Summit Health, our total rewards include, but are not
limited to:
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to, and does
not discriminate on the basis of, race, color, religion, creed,
gender/sex, sexual orientation, gender identity and expression
(including transgender status), national origin, ancestry,
citizenship status, age, disability, genetic information, marital
status, pregnancy, military status, veteran status, or any other
characteristic protected by applicable federal, state, and local
laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants.
Our Company does not use chat rooms for job searches or
communications. Our Company will never request personal information
via informal chat platforms or unsecure email. Our Company will
never ask for money or an exchange of money, banking or other
personal information prior to the in-person interview. Be aware of
potential scams while job seeking. Interviews are conducted at
select Our Company locations during regular business hours only.
For information on job scams, visit,
https://www.consumer.ftc.gov/JobScams or file a complaint at
https://www.ftccomplaintassistant.gov/.
Keywords: Summit Health Inc, Clifton , Registered Nurse Office Supervisor - GI, Administration, Clerical , Clifton, New Jersey
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